Thursday, December 4, 2008

All for $1.51

As many of you know, I have been a Premier Designs jeweler for a year and a half now. I love being a "fashion consultant", if that's what you choose to call it (I really don't take too much credit for knowing the ins and outs of fashion). There are so many great things about being a jeweler, but like with all things, there are a few downers too.
So, here it comes. I am about ready to unleash on all of my blog stalkers about how some people can be absolutely NUTS!
The other day, I received an e-mail from a customer who ordered a bracelet and the bracelet came broke and tarnished. This, of course, should not have happened. Premier guarantees their jewelry and gladly exchanges any "lemons" that customers may get. So, I apologized to the customer, who seemed to be upset, and told her that if she sent me the bracelet back (she had to mail it because of the distance between us) that I would exchange it for her. Then, the claws came out. She was upset because she had to mail it back to me. SERIOUSLY!?! Are you kidding me? So, I told her that I would be happy to reimburse her for the shipping charges, and she took me up on it.
When I got the package in the mail, I noted that she paid $1.51 to mail the bracelet back. Do you know how tempted I was to mail her the $1.51 reimbursement in pennies? But, me being my nice self, sent her a check for $1.51 (although I was upset that I was wasting a check for $1.51). Goodness sake.
The moral of the story? Well, there are two morals, actually. Moral #1: Blogging is great for releasing built up anger. Moral #2: If you find yourself fighting over $1.51, stop and ask yourself what in the heck you're doing.

Love you all!


Makila said... make me laugh. I'm glad you could laugh about it and I hope she doesn't ready your blog. That would be really funny. :)

3cookieday said...

Good grief.
Some people!